Refund & Return Policy
Returns & Refunds Policy for PigiKo
At PigiKo, we are committed to providing you with high-quality products designed to help [insert problem your brand is solving]. We believe in the effectiveness of our products, and we recommend using them for at least 14 days to fully experience their benefits. If you're not completely satisfied with your purchase after 14 days but within our 30-day money-back guarantee period, please reach out to us at contact@pigiko.com.
Cancellation Policy
If you need to make any changes or cancellations to your order, please do so within 24 hours of placing it. After 24 hours, we may not be able to accommodate your request, as the order would have already entered the processing stage. If you cancel your order within this 24-hour window, we will process your refund within 7 business days.
30-Day Money-Back Guarantee
We are confident in the quality of our products, which is why we offer a 30-day money-back guarantee. We recommend trying your product for at least 14 days to see its full benefits. If, after 14 days, you are still not satisfied, you may return the product within the 30-day period for a refund. Please note that shipping fees (if applicable) are non-refundable.
To initiate a return, please contact us by filling out the form on our Contact Us page or email us directly at contact@pigiko.com. To speed up your return, please provide your Order Number or the Name and Email Address used during purchase.
Damaged Items
We take extra care in packaging our products to prevent any shipping damage. If your product is physically broken or defective upon arrival, we will consider it a damaged item. However, we do not accept returns or issue refunds for products that are damaged through normal use, wear and tear, or misuse.
If your item is damaged, please contact us within 72 hours of receiving your order. Send an email to contact@pigiko.com with a clear photo of the damage, and we will determine if you're eligible for a replacement at no additional cost.
Shipping and Delivery
While we strive to deliver your order in a timely manner, we are not responsible for any delays or issues with shipping or delivery that are outside our control, such as those caused by the courier, customs, or other unforeseen circumstances. If you experience any issues with your delivery, please contact the courier directly. We are not liable for lost, stolen, or delayed packages.
Incorrect Shipping Address
It is the responsibility of the customer to ensure that the correct shipping address is provided at checkout. If the address is incorrect and we are not notified within 24 hours of placing your order, we will not be able to offer a resend or refund.
Please note that we reserve the right to modify this Return & Refund Policy at any time. It is the customer's responsibility to review the most recent version of this policy before purchasing or using our products. By purchasing from PigiKo, you acknowledge and accept the terms of this Return & Refund Policy.
For any questions or concerns, please contact us at contact@pigiko.com.